Novotel Krakow City West | City stay in Krakow | Book Now

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Key details

About the Hotel

Al. Armii Krajowej 11, Krakow, Poland, 30-150

Near Jordan Park

Great

8.7

8.9

/10

3.8

4.3

Loved by Novotel Krakow City West guests

Helpful staff
Delicious breakfasts
Well-equipped rooms
Convenient location

"Gym and pool at high standards."

Marcela-elena from Romania

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"The hotel has a small pool which gets busy due to the size of hotel."

Gavin from United Kingdom

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"Very good breakfast with plenty of choices (cold/hot, savoury/sweet) for a great start of the day."

ulxima2016 from United Kingdom

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Amenities

The hotel offers a total of 198 air-conditioned rooms with modern décor and comfortable furnishings. Guests can take advantage of six well-equipped meeting rooms that accommodate various group sizes and events. Also available is a fitness center with a range of equipment to support wellness routines during their stay.

Rooms

The hotel features a variety of room types, including standard, superior, and family rooms, all equipped with essential amenities for convenience. Family rooms provide additional space for relaxation and comfort for larger groups. Each room includes a work desk, mini-fridge, and safe for security during stays.

Dining

On-site dining is available at the Novotel Café, which serves a range of international and local dishes in a relaxed setting. The hotel also offers a bar with a selection of beverages for guests to enjoy. Breakfast is provided daily, with options for a buffet service.

Business

With extensive business facilities, the hotel caters to corporate travelers with professional meeting spaces and services. High-speed internet access is available throughout the hotel to support technology needs. The hotel staff can assist in organizing events and catering to specific requirements.

Family-Friendly Amenities

The hotel offers family rooms designed for larger guests, providing additional comfort and convenience. Children can enjoy various activities tailored to make their stay enjoyable. Special kids' menus are available in the on-site dining options.

Highlights

Location: Close to Krakow's attractions and public transport

Rooms: 198 air-conditioned rooms with modern decor

Dining: Novotel Café serving international and local dishes

Business: Professional meeting spaces and services

Family-Friendly: Family rooms and kids' menus

Must-do experiences

Savor Pierogi at Zapiecek, a local favorite for traditional dumplings.
Visit the Wawel Castle to explore Polish history and stunning architecture.
Experience the vibrant vibe at Stary Kleparz market for local produce.
Take a stroll in the serene Planty Park surrounding the old town.
Enjoy a guided tour of the Galicia Jewish Museum for rich heritage insights.

Location: Great

8.4/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsKid's social hub

“Our children appreciated the computer consoles with comfy chairs in the reception area as a space to hang out with other children in the evening.”

Amy from United Kingdom

Away at HomeThoughtful touch

“When entering our room we had a lovely surprise of a bottle of red wine with a little note as it was our anniversary, this was a lovely extra from the hotel.”

S L from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Superior Room two single beds

2 persons

325 sq. feet

2 Single beds

Shower

Heating

room details

Superior Double Room

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

Executive Room Two Big Beds

2 persons

325 sq. feet

2 Double beds

Coffee machine

Heating

room details

Suite

2 persons

650 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Badminton
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Leisure/ TV room
Sauna

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Novotel Krakow City West, dining pleasures abound with Novo Square, where European flavors come to life in a warm and inviting atmosphere. Ideal for families and couples alike, the restaurant serves an array of vegetarian and gluten-free options, ensuring all guests can delight in every bite.

Novotel Krakow City West Restaurant photo

Novo Square

European

Ambiance

Family friendly, Traditional, Modern, Romantic settings create a versatile dining experience perfect for any occasion.

Key Offerings

A diverse menu featuring vegetarian and gluten-free dishes that highlight local ingredients and culinary traditions. The inviting atmosphere encourages leisurely meals with loved ones.

Reservation

Not needed.

Open daily from 11:00 AM to 11:00 PM.

Novotel Krakow City West Location

Al. Armii Krajowej 11, Krakow, Poland, 30-150

Map view

Al. Armii Krajowej 11, Krakow, Poland, 30-150

City landmarks

Castle

Wawel Royal Castle

2.0 mi

Square

Main Square

1.8 mi

Landmark

Krakow's Rynek Glowny Central Square

1.9 mi

Landmark

Kosciuszko's Mound

2.0 mi

Museum

The Cloth Hall

1.9 mi

Museum

National Museum in Krakow

1.3 mi

Church

St. Mary's Basilica

2.0 mi

University

Collegium Maius Great College

1.7 mi

Landmark

Old Town

1.8 mi

Park

Blonia

1.4 mi

Church

Wawel Cathedral

2.0 mi

Landmark

Krakow Barbican

2.0 mi

Park

Jordan Park

1.2 mi

Landmark

Saint Barbara's Church

2.0 mi

Museum

Cracow Historical Museum

1.8 mi

Landmark

Planty Park

2.1 mi

Landmark

Saint Florian's Gate

2.0 mi

Stadium

Cracovia Stadium

1.3 mi

Landmark

Bazylika Mariacka

2.0 mi

Landmark

Wisla Krakow Stadium

1.1 mi

Church

Church of Saint Apostles Peter and Paul

2.1 mi

Landmark

Monument of the Wawel Dragon

2.0 mi

University

AGH University of Science and Technology

4400 ft

Church

St. Francis of Assisi Church and Monastery

1.9 mi

Tower

Town Hall Tower

1.8 mi

Museum

Rynek Underground

1.9 mi

Landmark

Church of St. Andrew

2.1 mi

Museum

Lost Souls Alley

1.9 mi

Church

Kosciol pw. Swietego Wojciecha

2200 ft

Landmark

Adam Mickiewicz Monument

1.9 mi

Nearby

Church

Kosciol pw. Swietego Wojciecha

1600 ft

Restaurants

Wspolwinni

1500 ft

Armii Krajowej 19

Restauracyjka Alibi

1200 ft

al. Armii Krajowej 6

Restauracja Folk

4100 ft

Piastowska 22

Explore Krakow

Nearby Activities and Dining

Wawel Royal Castle

10-minute drive

Wawel Royal Castle is a historic site with stunning architecture and rich history, featuring guided tours and beautiful gardens.

Main Square

10-minute drive

Main Square is the heart of Krakow, showcasing vibrant street life, iconic buildings, and a variety of shops and restaurants to explore.

National Museum in Krakow

25 minutes' walk

National Museum houses extensive art collections, offering insights into Polish culture. Admission days are free on select Sundays.

Cracovia Stadium

25 minutes' walk

Cracovia Stadium hosts various sports events and concerts, making it a lively spot for sports fans and live music enthusiasts.

Jordan Park

25 minutes' walk

Jordan Park offers scenic walking paths and picnic areas, ideal for relaxation or family outings in a lush green setting.

Krakow Biking Tour

10-minute drive

Guided biking tours provide a thrilling way to see the city's attractions while enjoying the outdoors. Rentals available nearby.

Spa Treatments at Novotel

0-minute drive

Relaxing spa treatments at Novotel are perfect for unwinding after a day of exploring, located conveniently on-site.

Restauracyjka Alibi

5 minutes' walk

Cosy eatery specializing in Polish cuisine, featuring dishes like pierogi and hearty stews. Reservations recommended.

Wspolwinni

6 minutes' walk

Charming spot with a menu focused on local flavors and seasonal ingredients, perfect for a casual meal in a friendly atmosphere.

Restauracja Folk

15 minutes' walk

Traditional Polish cuisine in a rustic setting, known for its friendly service and a wide selection of local wines.

Muzeum Inżynierii Miejskiej

10-minute drive

This interactive museum showcases engineering wonders of Krakow, offering fun for all ages and hands-on exhibits.

Krakow Opera House

10-minute drive

The opera house features an elegant venue for performances, including music and dance showcases, appealing to cultural enthusiasts.

Getting around

City Centre

Krakow6 min · 2.2 mi

Airports

John Paul II International Krakow-Balice (KRK)21 min · 8.3 mi

Katowice (KTW)153 min · 63.4 mi

Train

Kraków Main Station6 min · 2.3 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at PLN 50 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Novotel Krakow City West guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Polish, Russian, Ukrainian

Year renovated:

2008

Number of floors:

Number of rooms:

305

Former name

Bronowice

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests frequently mention the spacious rooms and appreciate features like the fresh juice maker at breakfast. The hotel's location offers good bus connections to the city center, and there's a convenient Circle K across the street for snacks. While some found the location a bit outside the main attractions, the hotel provides easy access to the airport and train station. many guests enjoyed the pool facilities .

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Review score

Based on 1206 verified reviews

8.5/10

Great

89%

Recommend

Staff

9.1/10

Breakfast

9.0/10

Paid Wi-Fi

7.6/10

Location

8.4/10

Pros

Spacious rooms

Nice facilities

Good breakfast

Swimming pool

Cons

Cold water

Extra parking

Stella from Italy

Couple

Superior Double Room

3 nights in November 2025

Reviewed:January 14, 2026

9/10

a romantic getaway

nearby bus stopbreakfast optionsclean room

I appreciated the location's proximity to transportation. The bus stop nearby made getting around so simple. the breakfast options provided a good start to each day with great variety. our superior double room was particularly clean.

0 Helpful

Benjamin from United Kingdom

Family with children

Family Room

3 nights in October 2025

Reviewed:January 07, 2026

8.5/10

solid stay!

great thememany optionsstrong chemicals

The breakfast options were good, with a lot of choices each morning. the pool was a big hit with my kids. They loved swimming there every day. i found the family room had a great animal theme. It really entertained my children. the hotel also offers xbox and a playroom on the first floor next to the lobby bar.

the fitness center staff started cleaning with strong chemicals early. this, forcing me to stop my workout. i wish they would do this later in the day.

Location

9/10

The hotel offered convenient access due to a bus stop right outside the hotel. this made transportation simple, allowing easy travel to various parts of the city. The hotel's location is very convenient.

Dining

8/10

I enjoyed the breakfast, finding it had a lot of variety. The restaurant provided tasty options from the menu in the evening. i also liked the bar. The drinks were always well-made and quickly delivered.

0 Helpful

Elijah from Israel

Single

superior double room

3 nights in November 2025

Reviewed:December 15, 2025

9/10

good croissantsgood air conditioning

the breakfast had good croissants and watermelon! the air conditioning worked well and kept the room cool. i appreciated having a kettle in the room.

the gym staff vacuumed while i was working out and used a chemical cleaner , made me feel dizzy.

0 Helpful

Steve from United States

Family with children

superior double room

3 nights in November 2025

Reviewed:November 24, 2025

9/10

charmed by this gem

clean roomdelicious breakfastcomfortable beds

the room was very clean. i enjoyed the breakfast, it was delicious. the beds are indeed very comfortable there.

0 Helpful

Parker from United Kingdom

Family with children

superior double room

3 nights in October 2025

Reviewed:October 28, 2025

6/10

unsafe doorrude staff

the revolving door was not safe to use. i pushed a buggy through, and it trapped it. the door tipped the buggy, and my baby got a head injury, but the staff wasn't helpful at all. i wasn't offered any medical assistance, and the staff seemed very rude to me.

0 Helpful